All references to “data controller”, “data processor” and “personal data” throughout this policy have the meanings given to them in the GDPR.
Your personal data
For this website, and associated services, we are the data controller.
Personal data we collect
We may collect personal information about you when you do the following:
What we use your personal data for and why
We process the following items of your personal data, with a legitimate interest for the improvement of our services to you and for the analysis of website performance:
We may anonymise and aggregate personal data we hold (so that it does not identify you). We may use anonymised and aggregated information only for purposes that include testing our IT systems, research, data analysis, improving our website and in the development of new products and services.
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Our commitment to information security
To protect your information, we have policies and procedures in place to ensure that only authorised personnel can access your information, that any personal data is handled and stored in a secure and sensible manner and all systems that can access the information have proportionate and reasonable security measures in place.
Third party telephone redirection services
Current third-party telephone redirection companies we use:
Transferring your personal data outside of the EEA
We may from time to time need to transfer your personal information to support partners which are located outside the European Economic Area (“EEA”), for the purpose of ensuring that this website is operating appropriately or in relation to third parties with whom we share your data. Any transfer of your data will be subject to adequate levels of protection that aim to ensure the safeguarding of your privacy rights in accordance with GDPR and shall provide you with remedies in the unlikely event of a security breach.
How long we keep your personal data for
We retain your personal data for as long as is necessary to achieve the processing purposes and then arrange for your personal data to be securely deleted.
Your rights in relation to your personal data
You have the following rights in relation to your personal data:
You only have the benefits of some of the above rights in limited circumstances, which is dependent on the legal reason why we collected your personal data.
You retain the right to make a complaint at any time to the Office of the Data Protection Commissioner (DPC), the Irish supervisory authority for data protection issues (https://www.dataprotection.ie/).